If you get a larger refund or smaller tax due from another tax preparation method, we'll refund the applicable TurboTax federal and/or state purchase price paid. TurboTax Federal Free Edition customers are entitled to payment of $14.95 and a refund of your state purchase price paid.*
* Claims must be submitted within sixty (60) days of your TurboTax filing date and no later than 6/17/12. E-file, Audit Defense, Professional Review, Ask a Tax Expert, Refund Transfer and technical support fees are excluded. This guarantee cannot be combined with the TurboTax Satisfaction (Easy) Guarantee.
If you pay an IRS or state penalty or interest because of a TurboTax calculation error, we'll pay you the penalty and interest.
Satisfaction Guaranteed – or you don’t pay. You may use TurboTax Online without charge up to the point you decide to print or electronically file your tax return. Printing or electronically filing your return reflects your satisfaction with TurboTax Online, at which time you will be required to pay or register for the product.
Live tax advice service is free and available by phone or chat through 4/30/12 for questions on 2011 U.S. Federal and State tax returns (restrictions apply). Service, experience levels, hours of operation and availability vary and are subject to change without notice. Tax Attorneys are not providing legal advice. Tax Attorneys are authorized under IRS Circ 230 to provide tax preparation.
IRS estimates 7-14 days for e-file with direct deposit. State refund delivery times vary by state.
Strike-thru price based on regular TurboTax direct price. Prices determined at the time of print or e-file. Prices and product offerings are subject to change without notice.
Based on aggregated sales data for tax year 2010 and press reviews for TurboTax Deluxe, Premier, and Home and Business for tax year 2010.