Connex Contact Information
Contact Us
If you have a question about Connex Credit Union products and services or about your account, you may reach us either by phone, mail, or by contacting us via our secure online email form. For general queries over the phone, our Member Service Center is available to you Monday through Friday 8am to 4pm, and Saturday from 8:30am to 12pm.
By Phone
Member Service Center (Main Number) 203.603.5700 (Local) 1.800.278.6466 (Toll-Free)
Financial Needs Specialists are available Monday-Friday, 8am to 4pm, Saturday, 8:30am to 12pm by calling us locally at 203.603.5700 or toll-free at 1.800.CR.UNION (1.800.278.6466). For 24/7 automated service, please use Call24, Online Banking or Mobile Banking.
Call24 (24/7 Automated Telephone Banking) 203.603.5700 (Local)
1.800.278.6466 (Toll-Free) *Press option 1
Report Lost/Stolen Check Card (After Hours) 1.866.209.4488
Report Lost/Stolen Credit Card (After Hours) 1.800.558.3424
Connex Visa® Credit Card (24/7 Service) 1.866.234.4691
Branford Branch Manager - Niran Arub 203.603.5781
Guilford Branch Manager - Gezim Stroka 203.603.5823
Hamden Branch Manager - Frank Pomarico 203.603.5812
Meriden Branch Manager - Taimur Barlas 203.603.5844
Monroe Branch Manager - Lisa Lattanzio 203.603.5842
New Haven Branch Manager - Tameeka Lockwood 203.603.5775
North Haven Branch Manager - Melissa O'Connor 203.603.5792
Orange Branch Manager - David McMorris 203.603.5846
Business Services - Frank Pomarico 203.603.5812
Mortgage Services - 203.603.5793
Connex Investment & Retirement Services (CIRS) – William DeBille 203.603.5735
In Person - Visit a Branch Location
By Mail
All general inquiries should be mailed to:
Connex Credit Union
P.O. Box 477
North Haven, Connecticut 06473
© 2025 Connex Credit Union.
Routing Number: 211178200
Connex Credit Union is committed to providing a website that is accessible
to the widest possible audience in accordance with ADA standards and guidelines.
We are continuously working to increase accessibility and usability of our website to
everyone.If you are using a screen reader or other auxiliary aid and are having problems
using this website, please contact us at 203-603-5700 or 800-278-6466.
Your savings federally insured to at least $250,000 and backed in full faith and credit of the United States Government, National Credit Union Administration, a U.S. Government Agency.