The last time we upgraded our entire core processing system was over 40 years ago. While our current system meets our basic needs, we recognize the potential for significant improvements that will allow us to better serve our members. A core processing system is the computer software on which all member account(s) and information are stored.
We changed the name from Unbank Checking to Plus Checking. It's still the same great checking account, just the name was changed.
We changed the name from Unbank Checking to Plus Checking. It's still the same great checking account, just the name was changed.
Please note, application and funding delays are expected, between Thursday September 26 and Monday October 30, due to our Conversion efforts. We apologize for any inconvenience and appreciate your understanding as we work to enhance your banking experience.
- Logging into Online Banking/Applications and Forms / Address Change Request
- Visit a branch
- Call 1-800-CR-UNION (or 203-603 5700)
Ultra and Free Checking is now Your Choice Checking. With Your Choice Checking you will receive a 0.05% Annual Percentage Yield (APY) dividend, plus a bonus reward on our standard rate CDs and Money Market accounts.
Please call 1-800-CR-UNION (or 203-603-5700) to report your Connex Debit Card lost or stolen.
Please use the channels we have provided to communicate with us, including :
- Secure email via the Connex website (connexcu.org); the secure email link is located on the Conversion FAQ page
- Live Help, which is located at the top right-hand corner of our website during normal business hours of 8 AM to 4 PM, Monday through Friday
- Calling us at 1-800-CR-UNION (203-603-5700)
No, branches will not have extended hours. Only the member service center will have extended hours.Click Here For Our Conversion Weekend Schedule
I have multiple membership numbers and thus, multiple Online Banking log-ins. My accounts under my most recent membership number have disappeared. Where are they?
Members with multiple membership numbers have had their accounts collapsed into the oldest membership number. For your convenience, your accounts, old and new, now appear under one membership number, your oldest membership number - the membership number you opened first. If you are joint on an account, you will still have access to the account but you need to use your own login credentials/profile. Each individual will have their own login profile; no more shared login profiles.
You do not need to notify your employer or Social Security or change any loan payments or deposits from another financial institution to Connex. All loan payments and deposits will be processed as before. No changes are needed.
Your September transactions and dividends for September 28, 29, and 30 will appear on your October 2024, statement.
Your existing Online and Mobile Banking username and password are the same. If you have more than one Online and Mobile Banking login, you should use the login for your oldest account where you are primary. If you are joint on an account, you will still have access to the account but you need to use your own login credentials/profile. Each individual will have their own login profile; no more shared login profiles.
I have multiple memberships. The oldest membership I have never logged into. How do I access my accounts?
You will have to create a new Online Banking profile and login for your oldest membership.
Password resets are available to the person we are speaking with on the phone. If you are sharing a login profile, we will need to speak directly with the person to whom the profile belongs to.
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Routing Number: 211178200
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We are continuously working to increase accessibility and usability of our website to
everyone.If you are using a screen reader or other auxiliary aid and are having problems
using this website, please contact us at 203-603-5700 or 800-278-6466.
Your savings federally insured to at least $250,000 and backed in full faith and credit of the United States Government, National Credit Union Administration, a U.S. Government Agency.